In this episode, Nick Tanzi, the Head of Digital Services at the Mastics, Moriches,Shirley Community Library and author of the book Making the Most of Digital Collections Through Training and Outreach: The Innovative Librarian’s Guide.  Nick discusses the creation of the department that he heads and how he approaches training both staff and patrons on various services the library provides.  
Mastic Moriches Shirley Community Library:
https://www.communitylibrary.org/
Nick’s Book can be found at Amazon.com here:
http://www.amazon.com/Digital-Collections-through-Training-Outreach/dp/1440840725/ref=asap_bc?ie=UTF8